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Privacy Policy & Terms of Use

Effective Date: July 1, 2026

Welcome to the website of Summit Hearing Solutions (“Summit Hearing Solutions,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy and Terms of Use explain how we collect, use, and protect information submitted through our website and the terms that apply when you use this website.

By accessing this website or submitting information through our forms, you agree to the following Privacy Policy and Terms of Use.

Privacy Policy

Information We Collect

Summit Hearing Solutions may collect information that you voluntarily provide when you complete a form, request an appointment, contact us, respond to an offer, or otherwise communicate with us through this website.

This information may include:

  • Name

  • Phone number

  • Email address

  • City, state, or ZIP code

  • Appointment preferences

  • Information related to your hearing care inquiry

  • Any other information you choose to submit

We may also collect certain information automatically when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • Traffic source

  • General location data

  • Information collected through cookies, pixels, web beacons, and similar technologies

This information helps us understand how visitors use our website, improve the website experience, measure marketing performance, and respond to inquiries.

How We Use Your Information

Summit Hearing Solutions may use the information we collect to:

  • Respond to your inquiry

  • Schedule, confirm, or follow up about appointments

  • Provide information about hearing evaluations, hearing aids, promotions, or related services

  • Communicate with you by phone, text message, or email

  • Improve our website, advertising, and services

  • Measure the effectiveness of online marketing campaigns

  • Maintain website security

  • Comply with legal, regulatory, or business obligations

We do not sell your personal information.

Sharing of Information

Summit Hearing Solutions may share information with trusted third-party service providers that help us operate our website, manage appointment requests, provide advertising services, process forms, send emails or text messages, analyze website traffic, or support business operations.

These providers are only permitted to use information as needed to provide services on our behalf.

We may also disclose information if required by law, regulation, subpoena, court order, legal process, or government request, or if we believe disclosure is necessary to protect our rights, safety, patients, website visitors, or others.

Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies to collect information about website activity and improve the user experience.

These tools may help us:

  • Understand how visitors use the website

  • Measure advertising performance

  • Improve website content and navigation

  • Remember user preferences

  • Deliver relevant advertising or follow-up communication

You can choose to disable cookies through your browser settings. However, disabling cookies may affect how certain website features function.

Third-Party Platforms

Our website may interact with third-party platforms, including but not limited to Google, Facebook, Instagram, online advertising platforms, website analytics tools, and appointment or contact form providers.

These third-party platforms may collect information according to their own privacy policies. Summit Hearing Solutions is not responsible for the privacy practices, content, or policies of third-party websites or platforms.

We encourage you to review the privacy policies of any third-party services you use.

Email and Online Form Communication

When you submit information through a website form, we may respond by phone, text message, or email. Email and online communications are not always fully secure, and we cannot guarantee that messages sent over the internet will be protected from unauthorized interception.

Please do not submit sensitive medical, financial, or personal information through website forms unless necessary.

Data Security

Summit Hearing Solutions uses reasonable administrative, technical, and physical safeguards designed to protect the information submitted through our website.

However, no method of internet transmission or electronic storage is completely secure. Any transmission of information through this website is at your own risk.

Children’s Privacy

This website is not intended for children under the age of 13. Summit Hearing Solutions does not knowingly collect personal information from children under 13. If we learn that information has been collected from a child under 13, we will take reasonable steps to delete it.

HIPAA Compliance and Notice of Privacy Practices

Summit Hearing Solutions is committed to protecting patient privacy and Protected Health Information, also known as PHI, in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act, commonly known as HIPAA.

Our Notice of Privacy Practices describes how we may use or disclose Protected Health Information for treatment, payment, healthcare operations, and other permitted purposes. It also explains your rights regarding your health information, including your right to access, amend, restrict, request confidential communications, and receive an accounting of certain disclosures.

You may request a copy of our full Notice of Privacy Practices by contacting Summit Hearing Solutions at 260-338-2942 or asking for a copy at one of our offices.

Changes to This Privacy Policy

Summit Hearing Solutions may update this Privacy Policy from time to time. Any changes will be effective when posted on this website.

Your continued use of the website after updates are posted means you accept the revised policy.

Terms of Use

Use of Website

This website is intended to provide general information about Summit Hearing Solutions, hearing healthcare services, hearing evaluations, hearing aids, promotions, appointment requests, and related services.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website.

Appointment Requests

Submitting a form through this website does not guarantee an appointment. A member of our team may contact you to confirm availability, answer questions, and schedule your visit.

Offers, promotions, appointment availability, and services may vary and are subject to change without notice.

No Medical Advice

The information provided on this website is for general educational and informational purposes only. It should not be considered medical advice, diagnosis, or treatment.

Hearing loss, tinnitus, hearing aid recommendations, and related concerns should be evaluated by a qualified hearing healthcare professional. Please contact Summit Hearing Solutions to schedule an appointment if you have questions about your hearing care.

Acceptable Use

Summit Hearing Solutions grants you permission to access and use this website for personal, non-commercial purposes only.

You may view, print, or download pages from the website for your own personal use, provided you do not modify the content or use it for commercial purposes.

You agree not to:

  • Use the website in violation of any federal, state, local, or international law

  • Attempt to gain unauthorized access to the website, server, database, or related systems

  • Use automated tools, bots, scrapers, spiders, or similar technology to access or copy website content without permission

  • Interfere with the proper working of the website

  • Introduce viruses, malware, harmful code, or other technologically harmful materials

  • Copy, reproduce, republish, distribute, modify, or publicly display website content without written permission

  • Use the website in a way that could damage Summit Hearing Solutions, its patients, users, employees, or service providers

Intellectual Property

This website and its contents, including text, images, graphics, logos, videos, design elements, layout, and other materials, are owned by Summit Hearing Solutions, its licensors, or other content providers and are protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, modify, distribute, or display website content without prior written permission, except as allowed under these Terms of Use.

Trademarks

The Summit Hearing Solutions name, logo, service names, designs, slogans, and related marks are trademarks or trade names of Summit Hearing Solutions, its affiliates, licensors, or respective owners.

You may not use these marks without prior written permission.

All other names, logos, product names, service names, and brands appearing on the website are the property of their respective owners.

Third-Party Links

This website may contain links to third-party websites or services. These links are provided for convenience and informational purposes only.

Summit Hearing Solutions does not control and is not responsible for the content, privacy policies, terms, security, or practices of third-party websites.

Accessing third-party websites is at your own risk.

Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis.

Summit Hearing Solutions does not guarantee that the website will be accurate, complete, secure, uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, Summit Hearing Solutions disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Summit Hearing Solutions, its owners, employees, contractors, service providers, affiliates, licensors, and representatives will not be liable for damages of any kind arising from your use of, or inability to use, this website or any linked website.

This includes direct, indirect, incidental, consequential, special, punitive, or other damages, including loss of data, loss of revenue, loss of business, or damage caused by viruses, technical failures, or unauthorized access.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Summit Hearing Solutions, its owners, employees, contractors, service providers, affiliates, licensors, and representatives from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or fees arising out of your violation of these Terms of Use or your use of the website.

Governing Law and Jurisdiction

These Terms of Use and any dispute or claim related to this website shall be governed by and interpreted in accordance with the laws of the State of Indiana, without regard to conflict-of-law principles.

Any legal action or proceeding related to these Terms of Use or the website shall be brought in the appropriate state or federal courts located in Indiana.

Waiver and Severability

No waiver by Summit Hearing Solutions of any term or condition in these Terms of Use shall be considered a continuing waiver of that term or any other term.

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Messaging Terms & Conditions

General

When you opt in to receive messages from Summit Hearing Solutions, we may send you a message to confirm your signup.

By submitting your phone number or opting in to receive messages, you agree to receive recurring automated and non-automated marketing and informational text messages from Summit Hearing Solutions. Messages may be sent using an automatic telephone dialing system or other messaging technology to the mobile phone number you provided.

Message frequency may vary based on your interaction with Summit Hearing Solutions, appointment requests, promotions, or services.

Message and data rates may apply. Please contact your wireless provider with questions about your text or data plan.

Your consent to receive marketing text messages is not a condition of purchase.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Cancellation

You may cancel text messages at any time by replying STOP.

After you send STOP, we may send a confirmation message to let you know that you have been unsubscribed. After that, you should no longer receive text messages from us unless you opt in again.

Help

You may reply HELP at any time for assistance or instructions on how to unsubscribe.

For additional support, please call Summit Hearing Solutions at 260-338-2942 or use the contact form listed on this website.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another person, you will either reply STOP from the original number or notify Summit Hearing Solutions of the old number.

This helps us prevent messages from being sent to the wrong person.

Messaging Terms Changes

Summit Hearing Solutions reserves the right to change or terminate its messaging program at any time. We may also update these Messaging Terms at any time.

Changes will be effective immediately upon posting. Your continued enrollment in our messaging program after changes are posted constitutes acceptance of those changes.

Entire Agreement

This Privacy Policy and Terms of Use constitute the entire agreement between you and Summit Hearing Solutions regarding your use of this website and supersede any prior or contemporaneous understandings, agreements, representations, or warranties related to the website.

Contact Us

If you have questions about this Privacy Policy, Terms of Use, Messaging Terms, or your experience with this website, please contact:

Summit Hearing Solutions
Phone: 260-338-2942

You may also contact us using the contact form listed on this website.

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